Privacy Policy

This Privacy Policy applies to DhyanHQ, the website and service available at dhyanhq.com. DhyanHQ is the public brand and service name used for customer-facing product pages, emails, support, account access, live practice reminders, cohort onboarding, and WhatsApp Business Platform communications.

We collect only what your classes and account need, by category:

• Identity & contact: name, email, WhatsApp number, optional city.
• Account & auth: password hash or Google sign-in identifier.
• Practice activity: classes attended, sadhana streaks, journal entries, saved shlokas.
• Guruji conversations: your questions and our AI's replies, to give you continuity.
• Payment metadata: plan, amount, and Razorpay transaction id (we never store card or bank details).
• Device & usage: basic analytics (pages viewed, approximate region) to keep the app working.

To send your daily live-class reminders, run your 14-day practice, process payments, and keep your account secure. We process data on the basis of your consent and the legitimate need to deliver this service.

Submitting the join form or logging in counts as opting in to receive WhatsApp messages from DhyanHQ, mainly class reminders and practice nudges. Reply STOP (or the Hindi word "band") any time to stop all messages.

We never sell your data. We share only what is necessary with trusted service providers (data processors) that help us run the service:

• Razorpay: to process payments and subscriptions (payment data).
• Resend: to send account and transactional emails (email, name).
• Anthropic: to power Guruji's AI replies (your questions; sent for processing, not used to train their models under our API terms).
• Meta (WhatsApp Business Platform): to send WhatsApp messages and reminders (name, WhatsApp number).
• 100ms: to run live video classes (display name, session connection data).
• PostHog: for privacy-respecting product analytics (usage events, approximate region).

Some providers may store data outside India; where they do, we ensure appropriate safeguards are in place.

We keep your information only while your account is active or as the law (e.g. tax/accounting rules) requires. On account deletion we erase or anonymize your personal data within 90 days, except records we are legally required to retain.

Under the Digital Personal Data Protection Act 2023, you have the right to:

• Access: get a summary of the data we hold about you.
• Correction: fix inaccurate or incomplete data.
• Erasure: ask us to delete your data.
• Withdraw consent: stop processing based on consent (e.g. WhatsApp messages).
• Grievance redressal: escalate to our Grievance Officer, and then to the Data Protection Board of India.
• Nominate: name someone to exercise your rights if you are unable to.

To exercise any of these, email privacy@dhyanhq.com or contact our Grievance Officer below.

We protect data with encryption (HTTPS in transit), access controls, and internal phone-number masking. No system is perfectly secure, but we use industry-standard measures and will notify you, as required by law, in the event of a breach.

DhyanHQ is not intended for children under 18. We do not knowingly collect children's data; if we learn we have, we will delete it.

We may update this policy from time to time. We will notify you of significant changes via the app or email. See the "last updated" date above.